Business Consulting, CRM Customer Relationship Management, Marketing, Social Media

The Continuing Evolution of Social Media for Business

There was an interesting article in Destination CRM this week. Basically it confirms the ...

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Business Consulting, CRM Customer Relationship Management, Marketing, Social Media

Small Businessman’s Alert: Airline Rate Hikes Soar as Customer Service Plummets

Any small business owner who travels for their company has felt the pinch over ...

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Business Consulting, CRM Customer Relationship Management, Marketing, Microsoft Dynamics CRM, Social Media

CRM and Social Media: Making Progress

My recent trip to the Microsoft Convergence Conference really put into perspective where the ...

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Business Consulting, CRM Customer Relationship Management, Marketing, Microsoft Dynamics CRM, Social Media

It’s All in Who you Know: CRM and Social Media Marketing

We’ve all heard the phrase “It’s WHO you know, not WHAT you know, that ...

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Business Consulting, CRM Customer Relationship Management, Marketing, Social Media

CRM and Marketing Strategy

It’s been discussed how a current customer relationship management system, CRM, can effectively allow ...

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Business Consulting, Marketing, Social Media

7 Steps for Marketing Success: Step 5

Step 5: Operate a Lead Generation Trio Traditional lead generation tactics: directory advertising, trade ...

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